Online service outage

HM Revenue & Customs (HMRC) are currently reporting a service outage which affects all online services (PAYE, CIS, VAT, Pensions, CT, etc) and online filing products, including Gateway Solver.

Normally, we wouldn’t post an update since HMRC usually resolve these things quickly, however, this outage is particularly serious as it affects all online tax services on the busiest tax filing day of the month.

What to do if you are filing today

Wait. Put the kettle on, grab a biscuit and try again in thirty minutes. If the issue persists, please contact us for advice.

What to do if you are not filing today

We are confident that HMRC’s service will be back to normal within a working day. If when you come to file, you don’t get your usual delightful (can tax compliance be delightful?) online filing experience, then please contact us.

Contact us

Live Chat: (on this site)
Email: [email protected]
Tel: 0208 191 7797 | Out of hours or automated helpdesk: 0800 808 5530